Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-balloon.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party platforms, applications, or services accessed via links on our site. These entities have their own privacy policies, which you should review if you choose to interact with them.

Processing Activities

This Privacy Policy governs your interactions when:

  • You register an account and use our applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. These include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Savings, investment, and banking information if you choose to link these accounts with us.
  • Purchase Information: Product/service purchases, order history, and related details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service delivery.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Details from social media platforms when you connect your accounts with us.
  • Product Information: Preferences, customization choices, and product interactions for personalized recommendations.

We collect this data through various means, including direct user input, automated technologies (such as cookies and device identifiers), and third-party sources who share personal data with us in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience on our platform and gain insights into user behavior. Cookies are small text files stored on your browser or device, categorized as:

  • Strictly Necessary: Essential for navigating the website and using its features.
  • Preference: Remembering your preferences and settings.
  • Analytics: Collecting statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

We prioritize the protection of your personal data through robust security measures, including:

  • Encrypted Communication: Ensuring secure transmission of data over networks.
  • Secure Third-Party Processing: Engaging trusted partners who comply with strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data, including:

  • Access: Requesting access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure: Asking for the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the processing of your personal data.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Being free from unfair treatment due to exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions related to data protection, please contact us: